IT Support Technician & Network Engineering Student
IT Support Technician and Network Engineering student with hands-on experience in IT infrastructure, network configuration, and system administration. Skilled at delivering reliable technical support and contributing to secure, well-structured enterprise networks.
Currently serving as an IT Support Technician Officer at Ly Hour Pay Pro PLC while pursuing my Network Engineering degree at Norton University. I combine practical field expertise with academic knowledge to deliver reliable, scalable IT solutions.
My approach emphasizes security-first thinking, proactive system monitoring, and user-focused support. I'm passionate about leveraging technology to solve complex problems and drive business success.
Router & Switch Configuration
Security & Monitoring
End-User Assistance
Infrastructure Management
Ly Hour Pay Pro PLC
Providing comprehensive end-user support and infrastructure assistance, ensuring stable network performance and system security.
Vlaser Solution (Cambodia) Co. LTD
Gained hands-on experience in router configuration, hardware installation, and technical support while contributing to network equipment sales.
Freelance
Creating educational technology content including scripts, videos, and graphics with focus on mobile technology and clear communication.
Norton University — Phnom Penh, Cambodia
Focus on network infrastructure, system administration, and IT security fundamentals.
Preah Ang Doung High School — Prey Veng Province, Cambodia
Completed secondary education with strong foundation in mathematics and sciences.
Explore my work in network infrastructure, system administration, and IT solutions that drive business success.
Designed and implemented a scalable network infrastructure for a 200+ employee organization, improving network performance by 40% and reducing downtime by 60%.
Implemented comprehensive security protocols including firewall configuration, intrusion detection, and endpoint protection for enhanced organizational security.
Successfully migrated legacy systems to modern cloud infrastructure with zero downtime.
Developed automated ticketing system reducing response time by 50% and improving user satisfaction.
Optimized database performance and implemented backup strategies for critical business data.
Let's discuss how I can help optimize your tech landscape with reliable, scalable, and secure IT solutions.